IT Support Engineer
#163
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Lakewood, New Jersey ยท In-Person
40-40 hrs/week
$55k - $60k
Overview
A technology services company is looking to hire an IT Support Engineer. The candidate will be responsible for managing support requests, troubleshooting hardware and software issues, documenting resolutions, and providing responsive client service.
Skills and Requirements
- Previous experience in IT support or similar role.
- Working knowledge of AD, Microsoft 365, and DNS.
- Strong troubleshooting and problem-solving skills.
- Excellent client service and communication abilities.
- Collaborative, professional, and accountable approach.
Required Skills
Organized
Reliable
Patient
Supportive
Active Directory Management
Application Troubleshooting
Hardware Troubleshooting
Issue Escalation
Remote User Support
Software Installation
Technical Documentation
Ticket Lifecycle Management
Technical Acumen
Technical Communication
Troubleshooter
Collaboration
Professional Communication
Microsoft 365 Copilot
Benefits
health_insurance
dental_insurance
vision_insurance
paid_time_off
About the Company
Computer IT Network
Lakewood, New Jersey