Customer Service Manager- Lakewood, NJ # 61404

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Candibots Hire. Recruiter Specialist: Elisheva
  • Lakewood, NJ 08701, USA
Job Overview

A travel agency seeks a Customer Service Manager to oversee Customer Relationship Management (CRM). The ideal candidate has the skills to ensure all clients are provided with top-quality service.

Skills and Requiremets

  • Manage and delegate incoming tickets.
  • Assist VIP clients with professional service.
  • Oversee the customer service workflow.
  • Excellent written and verbal communication skills.

Skill Required:

Soft Skills:

Answering TelephonesArticulate ClearlyAttention to DetailConfidenceDependableEfficientFriendlyGreeting ClientsListeningManagementMulti TaskingOrganizedProblem SolverProfessionalismPunctualVerbal CommunicationWritten Communication

Hard Skills:

Administrative SkillsClient RelationsClient ServicesCRM Customer Relationship Management SoftwareCustomer SatisfactionCustomer ServiceTech Savvy

Salary Range:


Working hours:

Full time

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