Job Overview
A pharmacy cost-saving company is seeking a Customer Service Manager to help manage the prior authorization day-to-day activities for clients. The ideal candidate has experience with prior authorizations and evaluating insurance coverage claims.
Skills and Requirements
- Analysis of daily activity and monthly progress reports.
- Handle issues that require immediate attention.
- Manage accounts to have insight into the health and needs of customers.
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Skill Required:
Soft Skills:
Answering TelephonesArticulate ClearlyAttention to DetailClericalConfidenceDependableEfficientFriendlyGreeting ClientsListeningManagementMulti TaskingOffice ManagementOrganizedProblem SolverTeam PlayerVerbal CommunicationWritten Communication
Hard Skills:
Administrative SkillsClient ServicesCustomer ServiceCustomer SupportMicrosoft ExcelOperations ManagementRecord KeepingTeam ManagementTech Savvy
Salary Range:
$75,000-$100,000
Working hours:
Full time
