IT Technician – Newark, NJ # 66247

Candibots Hire. Recruiting Specialist - Frumie
  • Newark, NJ 07105, USA
Job Overview

A company is seeking an IT Technician to provide first-level technical support for its vast IT network. Responsibilities will include assisting customers with their IT assistance requests and performing routine technical assistance and maintenance duties.

Skills and Requirements

  • Communicate with customers throughout the ticket process.
  • Advanced Knowledge of Microsoft Windows, Office 365 suite, and Active Directory.
  • Knowledge of computer hardware and applications.
  • Able to communicate information to users in a non-technical way.
  • Maintain and implement new software features and enhancements.

Skill Required:

Soft Skills:

Answering TelephonesArticulate ClearlyAttention to DetailConfidenceFriendlyListeningMulti TaskingOrganizedPatienceTeam PlayerTroubleshooterVerbal CommunicationWritten Communication

Hard Skills:

Client ServicesCustomer ServiceDesktop SupportDiagnosing HardwareDiagnosing SoftwareEnd User SupportHelp DeskMicrosoft AccessMicrosoft ExcelSoftware InstallationsSoftware SupportTech SavvyTechnical Support

Salary Range:


Working hours:


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